Shipping policy

Shipping Policy:

Order Processing: Orders will be processed and shipped once payment has been received and confirmed.

Availability: We strive to maintain accurate inventory levels on our website. In the event that an item is out of stock or unavailable, we will notify the customer promptly and provide options, such as a refund or backorder.

Production Time: If an item is not readily available, it will be made to order. (usually stated per item in description) Please allow [1-3 weeks] for production before the item is shipped.

Shipping Method: Orders will be shipped via a NZ courier service or trucking company] to the address provided by the customer during checkout.

Shipping Confirmation: Once the order has been shipped, customers will receive a shipping confirmation email containing tracking information, if applicable.

Delivery Time: Delivery times may vary depending on the shipping method selected and the destination. Estimated delivery times should be provided during checkout.

Shipping Costs: Shipping costs will be calculated based on the weight and size of the package, and the shipping method selected, and the destination. Customers will see the shipping cost during checkout.

International Shipping: We offer international shipping to select countries. Additional customs duties, taxes, and fees may apply and are the responsibility of the recipient.

And for international orders shipping must be organized privately via email, (trademe8590@yahoo.co.nz) and we will make a custom order for the product your after with shipping to your desired location world wide.

Lost or Damaged Packages: We are not responsible for lost or damaged packages during transit. However, we will work with the shipping carrier to resolve any issues to the best of our ability.

Address Accuracy: It is the responsibility of the customer to provide accurate shipping information. We are not liable for any delays or additional charges due to incorrect or incomplete addresses provided by the customer.

Returns Due to Non-Delivery: If a package is returned to us due to non-delivery (e.g., incorrect address provided by the customer), the customer will be responsible for any additional shipping charges to resend the package.

Contact Information: For inquiries regarding shipping or to request assistance with your order, please contact our customer service team at [Email: trademe8590@yahoo.co.nz Phone: 0272374532]

Legal Compliance: Our shipping policy complies with all applicable New Zealand laws and regulations. By placing an order with Benjineering Store, you agree to adhere to the terms outlined in this shipping policy.

Modification of Terms: We reserve the right to modify or update our return policy at any time without prior notice.By making a purchase from our store, you agree to abide by the terms and conditions outlined in this return policy.